Author: Editorial team

International Real Estate Partners (IREP), a global real estate and facilities management operating partner with offices across the UAE, today announced a planned leadership succession that will see Kamran Abbas appointed Chief Executive Officer. Kenneth McCrae, who has led the firm as Chief Executive Officer, will move into the role of Executive Chairman. The appointment follows a deliberate succession process and reflects IREP’s continued focus on leadership continuity, operational strength and long-term growth across its international platform. Mr. Abbas, who has served as Chief Financial Officer, brings a deep understanding of IREP’s business, clients, markets and growth strategy. In his…

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UAE

DUBAI, 20th May, 2026 (WAM) — Dubai Chamber of Commerce, one of the three chambers operating under the umbrella of Dubai Chambers, has successfully organised 276 bilateral business meetings between companies from Dubai and their counterparts in Accra, the capital city of the Republic of Ghana. The meetings took place during the first stop of the trade mission led by the chamber to Ghana and Ethiopia as part of its ‘New Horizons’ initiative, which aims to support the expansion of local companies into promising global markets. The trade mission featured representatives from 19 Dubai-based companies operating across diverse sectors including…

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Verizon recently joined Anthropic’s Project Glasswing, a landmark initiative dedicated to securing critical infrastructure for the AI era. Anthropic went on to claim that this development marked the first telecommunications company to join the coalition. While Verizon claims to be first telecommunications company to use Mythos Preview, a representative for AT&T told Mobile World Live it is also participating in Project Glasswing. The AI startup introduced its Claude Mythos model on 7 April, under the auspices of its Project Glasswing, to a limited number of technology companies including Amazon Web Services, Apple, Nvidia and Google instead of making it publicly…

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UAE

With less than a week left until Eid Al Adha, residents are preparing for the festival and the religious sacrifice, which takes place after prayers. Residents have started visiting the Sharjah livestock market to check prices for sacrificial animals, compare breeds and understand the sacrifice process before the festive rush begins. Traders at the market said that the Indian goats are now being brought into the UAE by air cargo due to shipping disruptions, while market officials have introduced new systems and additional facilities to reduce congestion and improve customer experience during the busy Eid period. According to traders, goat…

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The World Health Organisation on Wednesday said the risk of the Democratic Republic of Congo’s deadly Ebola outbreak was currently high at the national and regional levels but low worldwide. The UN body added that there were 600 suspected cases of Ebola and 139 suspected deaths and numbers are expected to rise given the time the virus circulated before the outbreak in Congo and Uganda was detected. A WHO Emergency Committee met on Tuesday in Geneva and confirmed the latest Ebola outbreak of the rare Bundibugyo strain of the virus was a public health emergency of international concern but not…

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FUJAIRAH, 20th May, 2026 (WAM) — Fujairah Terminals, part of AD Ports Group, announced the signing of three strategic land lease agreements with Fujairah International Airport, Fujairah Free Zone Authority and Al Dahra Agriculture Trading. The agreements aim to enhance connectivity and unlock new commercial opportunities across regional and international markets. They will also support the development of logistics and industrial capabilities, enable more efficient use of port and adjacent infrastructure, and strengthen service integration across the supply chain. The leased lands, with a combined area of 130,000 sqm, will be utilised to enhance the logistics capabilities of Fujairah Terminals,…

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DUBAI, 18th May, 2026 (WAM) — Creators HQ, the first dedicated creators’ hub in the UAE and the Middle East, operating under Visioneers, the UAE’s largest content management and development platform, has launched a strategic partnership with Meta to promote digital safety and family protection on Instagram. The partnership is the first initiative of its kind in the Middle East and North Africa region and aims to enhance digital awareness among parents while protecting children and teenagers from digital risks and harmful content on Instagram. The partnership coincides with the UAE’s “Year of the Family 2026,” which aims to strengthen…

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DUBAI, 20th May, 2026 (WAM) — Global investor services group IQ-EQ on Wednesday announced that its subsidiary Gordian Capital (Gordian) has achieved regulatory approval to expand its institutional cross-border fund platform and fund solutions offering into Dubai from its new office at Dubai International Financial Centre (DIFC). The business has been granted a licence by the Dubai Financial Services Authority (DFSA) to offer a comprehensive suite of institutional fund services, within or from DIFC. The services are managing a collective investment fund, advising on financial products, arranging custody, arranging deals in investments, and managing assets. It has also been granted…

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UAE

ABU DHABI, 20th May, 2026 (WAM) — UAE President His Highness Sheikh Mohamed bin Zayed Al Nahyan has ordered the release of 956 inmates from correctional institutions across the country, ahead of Eid Al-Adha. His Highness has also undertaken to settle any financial obligations arising from the prisoners’ sentences. The humanitarian gesture reflects His Highness’ commitment to promoting the values of compassion and social solidarity in ways that support family and community stability. Source: Emirates News Agency

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Billions of dollars have been invested in conversational AI across the enterprise. Chatbots have been deployed, SLA dashboards have been built, and automation roadmaps have been approved. The reason is not the technology. It is the architecture. Most enterprise AI investments to date have automated the conversation, the front-end interaction between a customer and a system. But conversation is only 30 to 40 percent of the resolution journey. The remaining 60 to 70 percent involves cross-system action: processing refunds, correcting billing records, updating CRM entries, coordinating across departments. A chatbot can open a ticket. It cannot close one. And as…

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