Committee assesses exceptional cases under a people-centred framework that balances humanitarian considerations with legal and regulatory requirements
Dubai: The General Directorate of Identity and Foreigners Affairs – Dubai (GDRFA Dubai) reviewed 2,267 humanitarian cases during the first half of 2026, approving 1,295 cases after evaluating their circumstances and eligibility in accordance with approved humanitarian criteria.
GDRFA Dubai said its Humanitarian Cases Committee operates through an integrated institutional framework that assesses each case individually, balancing humanitarian considerations with applicable laws and regulations.
The authority noted that the approach reflects the Dubai Government’s people-centred vision and aims to ensure fair, transparent and efficient responses to exceptional circumstances while upholding the UAE’s values of tolerance, solidarity and respect for human dignity.
The committee examines every case in detail before reaching a decision, helping to ensure accurate assessments, fair procedures and responsible handling within the applicable regulatory framework.
Lieutenant General Mohammed Ahmed Al Marri, Director-General of GDRFA Dubai, said addressing humanitarian cases is an extension of Dubai’s government approach, which places people at the forefront of its priorities while balancing operational efficiency with humanitarian considerations.
“At GDRFA Dubai, we regard every humanitarian case as a responsibility and a trust that requires understanding, careful assessment and a genuine commitment to identifying every possible solution,” he said.
He added: “We ensure that our institutional framework combines full compliance with legislation and the ability to respond to exceptional circumstances with responsibility and flexibility, preserving human dignity and reflecting the UAE’s deeply rooted humanitarian values.”
GDRFA Dubai said the results demonstrate its commitment to a government model that combines service efficiency, procedural fairness and humanitarian responsiveness while strengthening public confidence in government services.
The directorate added that it will continue developing its humanitarian case management framework to enhance the readiness and flexibility of its services, supporting Dubai’s vision for future-ready government services that balance the rule of law with a people-centred approach.
Source: Emirates 24|7