How big was the outage?
The outage hit government agencies in Australia, Japan and the United States, as well as companies including OpenAI and Anthropic. It is the second disruption to Microsoft’s 365 services this year, raising concerns that repeated failures could push corporate clients to question Microsoft’s reliability.
In its latest update, Microsoft said it had applied adjustments to the affected servers, but they did not result in sustained recovery. It said it had observed some partial recovery in the regions where it applied the adjustments.
Microsoft not dealing with cyberattack: Australian Minister
Australian Home Affairs and Cyber Security Minister Tony Burke said that Microsoft believed it was not dealing with a cyberattack.
“They believe they are dealing in some ways similar to what we saw with respect to CrowdStrike where there is an update that has gone awry,” Burke said at a press conference.
“The impact that they are dealing with… is very much on email systems,” the minister added.
Australian Minister for Home Affairs Tony Burke
Efforts to improve serviceability underway
Microsoft said efforts to improve serviceability were not progressing as expected.
Microsoft outage disrupts Outlook, Teams for users
A Microsoft outage is disrupting access to some of the technology giant’s services, leaving users facing difficulties with platforms they rely on for work and everyday tasks.
As the disruption continues, questions remain over the scale of the outage, which services have been affected, and how long it will take for normal operations to resume.
Follow our live blog for the latest updates on the outage, the services affected, user reports, and Microsoft’s response.
Source: Khaleej Times